Last updated: August 2026
This Cookie Policy explains how GEM Heating Solutions Limited (“GEM Heating Solutions”, “we”, “us” or “our”) uses cookies and similar technologies on our website.
1. What are cookies?
Cookies are small files that websites can place or access on your computer, smartphone, tablet or other device when you visit them.
Cookies can perform a number of functions, such as enabling a website to operate correctly, remembering preferences and helping website owners understand how their websites are being used.
2. Cookies on this website
This website does not set any cookies of its own, and we do not place advertising, analytics or tracking cookies on your device.
A small number of features on our website are provided by third-party services. These are described in section 4 below.
3. Strictly necessary cookies
Strictly necessary cookies are those required for essential website functions, such as security and network management. Because they are needed to provide a service you have requested, consent is not normally required for them.
4. Analytics and performance cookies
We do not use Google Analytics or any other website analytics service, and we do not set analytics or performance cookies on this website.
5. Third-party services
Some features of our website are provided by third parties. When you view a page containing one of these features, your device connects directly to that provider and your IP address is shared with them. The third-party services used on this website are:
- Google Maps — used on our contact page to show the location of our premises.
- Google Fonts — used across the website to display text in our brand typefaces.
- Cloudflare — used to deliver the website securely and to protect it from automated attacks.
We do not use analytics services, advertising networks, embedded video services or social-media tracking tools on this website.
These providers process information in accordance with their own privacy policies.
6. Cookies used on this website
This website does not set any cookies. We do not use advertising, analytics or tracking cookies.
If this changes in future — for example if we introduce website analytics — we will update this policy and, where the law requires it, ask for your consent before any non-essential cookies are set.
7. Managing your cookie preferences
Because this website does not set non-essential cookies, there is nothing for you to accept or reject when you visit.
You can control and delete cookies generally through your browser settings, and you can choose to block cookies from all websites or from particular websites. Blocking cookies may affect how certain parts of other websites operate.
8. Changes to this Cookie Policy
We may update this Cookie Policy when the cookies or technologies used by our website change, or when necessary to reflect changes in applicable requirements.
The latest version will be published on our website with the date it was last updated.
9. Contact us
If you have questions about our use of cookies or this Cookie Policy, please contact GEM Heating Solutions using the contact details provided on our website.
GEM Heating Solutions Limited · Registered in England and Wales · Company number: 11250654 · Registered office: Greenwood House, Greenwood Court, Bury St. Edmunds, Suffolk, England, IP32 7GY